Reimagine Your Customer Relationships with Cogni
Cogni is your generative AI companion that transforms your sales processes and customer relationships.
What is Cogni?
Cogni is an AI chatbot that empowers your sales and customer service teams.
Sales teams can use Cogni to understand and prioritize leads using customer data from your CRM and other platforms. Cogni makes recommendations based on customer preferences, past purchases and interactions, and creates customized sales pitches that lead to higher chances of success.
Customer service teams use Cogni to break down product information and complex policies. Cogni helps to prioritize customer issues based on sentiment analysis as well as product and brand performance. It also crafts tailored responses to help resolve cases quickly and accurately.
How does Cogni help your business?
Cogni provides a secure platform to access your customers’ profiles, transaction history, marketing footprint and other customer information by unifying data across systems and data sources.
More precise customer personas
Targeted sales and customer service
Unlocks growth potential
Flexible and scalable solutions
Cogni is customizable according to your unique requirements. You can decide on which systems to integrate Cogni with your maximize the tool's capabilities.
Cost Optimization
Utilize computing resources effectively for best performanceSupporting Business Growth
Leverage Cogni's adaptability to accommodate increased data coverage and usageFuture-proofing
Embrace new technologies without disruption or reengineering of existing systems
Supercharge your sales and customer service
Killing two birds with one stone
Cogni’s 2-in-1 feature means that implementing Cogni will benefit both your sales and customer service teams. Only one implementation is needed to meet your needs across the board!
Connecting data sources for 360-degree customer understanding
Talk to us today
Get your companion to enhance your sales and customer experience today. Contact us now!